Returns & Exchanges
At Sommer Swim EU, we want you to feel confident in your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Items must be in their original condition, unworn, and with all hygiene seals and tags intact to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all protective liners are in place, and include a copy of your packing slip.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.